General Questions
What products do you sell?
We sell a wide variety of flags and banners, including national flags, custom banners, event flags, and specialty designs.
Do you offer custom flag or banner printing?
Yes, we provide custom printing services. You can upload your design or collaborate with us to create a unique flag or banner tailored to your needs.b
Can I view your product range online?
Absolutely! Visit our online store at The Flagshop to explore our full range of products.
Ordering & Shipping
How can I place an order?
Orders can be placed directly through our website. Simply add your desired items to the cart and proceed to checkout.
What payment methods do you accept?
We accept major credit and debit cards, PayPal, and other secure payment options available during checkout.
How long will it take to receive my order?
Standard delivery usually takes 5-7 business days. Custom orders may take longer depending on the complexity of the design.
Do you offer international shipping?
Yes, we ship worldwide. Shipping fees and delivery times may vary depending on the destination.
Returns & Exchanges
What is your return policy?
We accept returns within 30 days of delivery for unused and undamaged items. Custom orders are non-refundable unless they arrive defective.
How do I request a return or exchange?
Contact our customer support team at support@theflagshop.com with your order details to initiate the process.
Do you offer international shipping?
Yes, we ship worldwide. Shipping fees and delivery times may vary depending on the destination.
